Dyson is a global research and technology company with engineering, research, development, manufacturing and testing facilities in Singapore, the UK, Malaysia, Mexico, China and the Philippines. Dyson has grown steadily since its foundation in 1993 in the UK and its beginnings in a cart shed. Today, the company has an international headquarters in Singapore and two technology campuses in the UK, covering 800 acres in Malmesbury and Hullavington. Dyson remains family-owned and employs over 13,000 people worldwide, including a 5,000-strong engineering team. The company sells its products in 84 markets through over 300 Dyson Demo Stores.
Dyson GmbH
Description
About Seller
Company name: Dyson GmbH
Display name: Dyson GmbH
Street: Lichtstr. 43e
Post code: 50825
City: Cologne
Country: Germany
Email: owner.support@support.dyson.de
Phone: +49 22158609959
Tax identification number: DE812344689
Commercial register number: HRB 31264
- Information concerning the exercise of the right of withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period will expire after 30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us via Dyson LE, Sales Organisation E073, Lünsingskuhle 499, 46282 Dorsten, Germany, tel +49 22158609959 , owner.support@support.dyson.de of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
- Effects of withdrawal
If you withdraw from the contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from the contract. This only applies upon presentation of a shipping receipt confirming the return of the product to the retailer. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods without undue delay and in any event, not later than 14 days from the day on which you communicate your withdrawal from this contract to the following address: Dyson GmbH, Arvato Netherlands BV c/o Dyson Technology Brem 1, 6598 MH Heijen , Netherlands, 0800-313131 8 , owner.support@support.dyson.de. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
- Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
To Dyson GmbH, Dyson GmbH, Lichtstr. 43e, 50825 Cologne, Germany Phone 0800-313131 8 E-Mail owner.support@support.dyson.de
I/We () hereby give notice that I/We () withdraw from my/our () contract for the sale of the following goods ()/for the provision of the following service (*)
[text box to be filled in] - Ordered on ()/received on () [text box to be filled in] - Name of consumer(s) [text box to be filled in] - Address of consumer(s) [text box to be filled in] - Signature of consumer(s) (only if this form is notified on paper) [text box to be filled in] - Date [text box to be filled in]
(*) Delete as appropriate
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