refurbed means pre-loved, but fully refurbished to resemble a new device - with a free warranty.

Our products are available in four conditions: Premium (looks identical to new, works like new), Excellent (looks like new, works like new), Very good (slight signs of wear, works like new) and Good (some signs of wear, works like new).

What do all product conditions have in common?

No matter your condition preference, our products:

Work like new
Are refurbished by experts, in an up to 40-step refurbishment process
Include a 12-month warranty and 30-day free trial
Are restored to factory settings with a valid software licence
Are fully data cleansed and unlocked for use with all networks
Offer great financial savings vs new
Offer a far more sustainable alternative: saving e-waste, CO2, virtual water and more

Product Condition Comparison: What are the differences?

Screen

Identical to new

Body

Identical to new

Battery

90%+ capacity

Performance

Functions as new

Like new

80%+ capacity

Functions as new

No visible scratches (when on)

Minimal signs of use

80%+ capacity

Functions as new

No visible scratches (when on)

Visible signs of use

80%+ capacity

Functions as new

Battery Performance: explained

Battery performance is vital, which is why refurbed’s sellers always replace batteries with noticeably degraded performance. Premium refurbed products boast optimal batteries that hold a minimum capacity of 90%+ vs new counterparts; whereas Excellent, Very Good and Good products hold minimum capacities of 80%+ vs new.

refurbed’s quality criteria defines our optimal batteries by combining industry leading battery performance with gold-standard sustainability to promote more sustainable purchasing and further refurbed’s mission as a B-Corp. To ensure refurbed matches our trailblasing sustainability with customer needs, some products in our Excellent, Very Good and Good categories can also be purchased with a completely new battery.

Premium: Handheld vs Large Product Aesthetics

Premium is in the name! No matter the product type, all refurbed Premium devices are visually identical to new products.

refurbed Premium offers consumers the highest standard of refurbished tech available on the market, marrying the perfect balance of new performance with refurbished affordability and sustainability.

Excellent: Handheld vs Large Product Aesthetics

Handheld devices (e.g. smartphones/tablets) exhibit no dents, scratches or other signs of use visible from a distance of 30cm.

Large products (e.g. laptops/kitchen appliances) may exhibit minimal signs of use. Areas of the product out of sight during regular use (e.g. the bottom of a laptop or the backside of a coffee maker) may exhibit some small dents/scratches.

Very Good: Handheld vs Large Product Aesthetics

Handheld devices (e.g. smartphones/tablets) may show signs of use visible from a 30cm distance. The display may have micro-scratches, which are invisible once the display in turned on.

Large products (e.g. laptops/kitchen appliances) may exhibit light signs of use on areas out of sight during regular use (e.g. moderate dents or scratches on laptop bottom) .

Good: Handheld vs Large Product Aesthetics

Handheld devices (e.g. smartphones/tablets) may have visible signs of use such as scratches/slight dents on the body. The display may have fine micro-scratches, invisible when turned on.

Large products (e.g. laptops/kitchen appliances) may show clear signs of use such as scratches and/or dents on areas that are rarely visible (e.g. the underside of a laptop).

Additional information

For all products, refurbed offers a minimum 12-month warranty, and a 30-day free trial. Standard delivery is included with all purchases. refurbed works with only the best refurbishers and sellers across Europe, as reflected by our Excellent status on TrustPliot.

At refurbed, we offer high-quality refurbished and unused products that meet strict sustainability and quality criteria. For some products, cases of overstock and demo units can also be sold on refurbed. In these cases, refurbed brings the products back into the circular economy avoiding unnecessary waste; whilst ensuring each product meets our high standards of performance, reliability, and environmental impact. Read more about our approach to this here.

In addition to our array of product benefits, refurbed offers expert customer service to all customers.

Have all you need to know on our product conditions? Then now’s your time to browse all refurbed products.